About Us

The College of Automotive Management

Mission Statement

The leadership team at the College of Automotive Management seeks to honor God by trusting Him, believing His Word, receiving His love and power, and following Him by sharing His love with others.

 

Our mission is to love God in this way and, therefore, remain equipped to out-pour love to other people so that He may be glorified in, and by, our business.

When, How, & Why…

The College of Automotive Management is a wholly owned subsidiary of The Lloyd Andersen Group of Companies, Inc. The College opened its doors in 1992 when ideas like 100% CSI and total business transparency were unheard of in the automotive industry.

 

Starting the College came after the founders had achieved their own personal success in the automotive industry by believing in the principles of ethics and loving others by serving them. This desire to serve others was the fuel and motivation to start the College and to share the power and value of these principles, especially the power of loving others unselfishly, both in business and in life.

What Makes the College Unique?

The College has built a well-rounded, unique and comprehensive training program that guarantees an increase in success for professionals of every level in the automotive industry. The College stands behind their word when they say, “It’s not an exception, but a rule, that increases will happen after implementing this kind of training.”

 

Starting from scratch, the College built and developed their entire training around serving others and loving them, starting with sales training. The College continued to build on this foundation with transparent desking and negotiation methods and a unique F&I sales process capable of guaranteeing that every customer will leave the dealership 100% satisfied, fully understanding every aspect of their purchase.

 

Every element of this training is built on these principles, is capable of incredible performance, and is carefully designed to work in any type of dealership: high line, import, domestic, independent, straight sell, one price, desk controlled, and more.

 

Students, managers, and salespeople alike consistently rate the course content as “excellent” and agree with the processes, procedures, and word tracts taught, because they understand that true success is found in 100% happy customers, 100% of the time. Students also quickly and clearly see how profits are increased when these principles are applied to their role in the dealership.

 

Along with the student’s “excellent” rating, The Better Business Bureau gives the College an A+ rating, which is their highest rating possible.

 

Since 1992, thousands of automotive professionals have attended the College of Automotive Management in order to advance their career and increase their income. Since their training at the College, they have gone on to be leaders in the automotive industry with job titles such as: Dealer Principals, General Managers, Vice Presidents, COO’s, F&I Directors and Managers, GSM’s, and Career Salespeople; and they are loving their jobs.

 

The current College student body includes automotive professionals of all levels: Salespersons, Managers, General Managers, Owners, and even those who are just getting into the industry for the first time. In some cases, the Dealer Principal has invested in his or her own staff to propel their company; or, for many others, the individual student sees a need, has a goal, and invests in themselves to propel their careers.

What Can a Student Expect from the College Staff?

We make ourselves accountable to you.

Live Instruction

Every online student has access to live instruction, as needed. Live instructors have Retail Management experience (General Manager experience) and communicate with students by email, phone, or web to answer questions and provide assistance.

Personal Career Coaching

Every online student is provided with their own personal Career Coach. Career Coaches initiate outbound communication with each student to help keep them engaged, motivated, and inspired to reach their goals.

We Are Committed to Serving “YOU” with Our Very Best!

All of us here at the College are committed to loving you with the gifts God has given us to serve you, for His glory. Whether it is teaching, encouragement through coaching, or just providing a listening ear or offering up a needed prayer, we are here to serve you. We hope to develop a life-long friendship and eternal relationship with each of you.

What Can a Student Learn at the College?

The Courses at the College are relevant, addressing today’s issues, while at the same time built upon a foundation of timeless principles that never change.

 

A house (company) built upon a rock can withstand the storms (including recessions). We try to help our students and their employers avoid the pitfalls of building their business on sinking sand.

 

Here are the courses currently available online and the foundational principle that each course is built upon.

Compliance and Ethics Certification

“Do what is Right by All Parties – Always!”

Course Foundation:

“Blessed (Happy) are those who act justly, who always do what is right.”

King David

Professional Sales and Phone Training

“Love the Customer and They Will Love You Back!”

Course Foundation:

“‘Love the Lord your God with all your heart and with all your soul and with all your strength and with all your mind’; and, ‘Love your neighbor as yourself.’”

King of kings – Jesus of Nazareth

Desking and Negotiations

“Be Transparent”

Course Foundation:

“Differing weights and 

differing measures — the LORD detests them both.”

King Solomon

Leasing Structures, Presentations, and Disclosures

“Offer Intelligent Options”

Course Foundation:

“Do you see someone skilled in their work? They will serve before kings; they will not serve before officials of low rank.”

King Solomon

F&I Product Sales Process and Presentations

“100% Verified CSI 100% of the Time = Higher Profits”

Course Foundation:

“I know that there is nothing better for people than to be happy and to do good while they live.”

King Solomon

F&I Administration, Loan Underwriting & Director Training

“Reduce CIT’s & Increase Dealership Cash Flow”

Course Foundation:

“Who then is the faithful and wise manager, whom the master puts in charge…”

King of kings – Jesus of Nazareth

Special Finance Sales and Advanced Loan Underwriting

“Be an Expert – Knowledge is Power to Help When Properly Applied”

Course Foundation:

“Whoever oppresses the poor shows contempt for their Maker, but whoever is kind to the needy honors God.”

King Solomon

Servant Leadership

“Be a Leader in Any Position!”

Course Foundation:

“For even the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many.”

Mark – Follower of Jesus of Nazareth and Servant Leader